Frequently Asked Questions

Bags, purses & clutches larger than 5″ x 8″ x 2″ ARE PROHIBITED.

Single compartment bags, wallets & clutches smaller than 5″ x 8″ x 2″ WITH OR WITHOUT A

*An exception will be made for medically necessary items after proper inspection.

There is no coat check at the venue.

  • Aerosol cans (hairspray, mace, pepper spray, etc.),
  • Marijuana or illegal narcotics, including accessories or paraphernalia associated with
    marijuana or illegal narcotics use,
  • Animals (except approved service animals or service animals in training),
  • Noise Making devices: air horns, fog horns, bullhorns, thunder sticks, cowbells, bells,
    horns, kazoos, whistles, vuvuzelas, didgeridoos and other noisemakers,
  • Coolers,
  • Smoking of any kind (cigarettes, e-cigarettes, vaping, etc.),
  • Fireworks or any types of explosives,
  • Laser pointers, any device that could create an optical illusion, or any similar devices,
  • Professional &/or commercial cameras with interchangeable or detachable lenses,
  • Video and/or sound recording devices including laptops, tablets, iPads and/or Go Pros,
  • Or Weapons of any kind (including firearms, pocket knives, pepper spray, mace) Toy or
    fake weapons (including squirt guns or super soakers) are prohibited.

The time listed on your ticket is the time that the doors will open for the show. Live music will
usually start about an hour after the doors open, but that’s always subject to change. We don’t
release set times.

Our events have a “no re-entry” policy, which means once you enter, you cannot leave and

Tickets for events can be purchased directly at the box office in person or online at We are not able to do over the phone transactions. TicketWeb is our
only official online ticketing platform. All other platforms are considered third party sellers and
we will not be able to assist with any issues that may arise.

Tickets for most of our events have a box office service charge of $3.00 per ticket.

Will Call tickets can be picked up at the Box Office two hours before door time.

The Box Office is open 2 hours prior to doors on show days.